Practice professional conduct when on duty, and comply with all federal, state, regional and Town guidelines, as well as with all Harvard Ambulance Service and applicable OEMS protocols.
Attend the Service’s monthly meetings, normally held on the third Monday of each month. Members are expected to attend a minimum of eight (8) meetings in each 12-month period. Members unable to attend should notify the Service Director or Assistant Director for Human Resources. All Members shall receive the minutes of each monthly meeting, via email, and are expected to understand and comply with decisions reached at the meetings.
Place oneself on call for a minimum of twenty-four (24) hours per calendar month, via IamResponding.com. This applies equally to adults and Bromfield Cadets. For Bromfield students, this requirement is incremental to regular school-day scheduled hours; students that fail to meet the on-call requirement for three consecutive months may be dismissed from the Service.
Complete a minimum of ten (10) calls in each rolling twelve-month period.
Volunteer to perform monthly duties or help with other operational needs of the Service.
The Harvard Ambulance Service has a “zero tolerance” policy toward alcohol and drugs whenever any form of patient care is involved, or any Member is on call. Member misuse of a Service-issued radio or pager is subject to immediate termination. Members shall not wear Harvard Ambulance clothing when under the influence of alcohol or drugs. No Service apparel shall be worn at locations/functions where alcohol is being consumed, unless Members are providing Service-approved coverage at the location/function.
Be well groomed and appropriately attired. Clothing showing the Harvard Ambulance Service logo must be worn on all calls. Long pants are also required. No open-toe shoes are permitted, nor any attire that might be offensive to patients or suggest an unprofessional attitude.
Immediately notify the Service Director of any personal or property damage resulting from any Service-related activity. This particularly applies to ambulance drivers, in reference to any damage to the ambulance, however minor.
Keep all required individual OEMS and Service-required documents up-to-date in the Service’s HR records, and be responsive to all HR requests for documentation.
Promptly notify the Service Director of any personal legal issue (e.g., arrest, license suspension, court order, conviction) that could be of concern to the Service.
Demonstrate professional behavior in all interactions with EMS partners (Police, Fire, Dispatch, Paramedics, mutual aid, and hospital personnel).This expectation includes following established Incident Command and Medical Command protocols.
Complete all required reports and forms accurately and in a timely manner. Pre-hospital care reports (PCRs) on transported patients must be completed and submitted to the receiving hospital within 24 hours. In cases of patients refusing transport, all documentation must be submitted within 48 hours. The ePCR shall be completed by the EMT who directed the patient’s care. If that EMT is under age 18, the report must be co-signed by an adult EMT who participated in the call.
Conduct run debriefings in secure settings and with Service personnel only.
Subordinate self-interest to the interests of the patient and crew. Members must work cooperatively and respectfully with one another, and behave in a manner that instills patient confidence. Attitudes and behaviors that would not be tolerated in a professional work setting will not be tolerated by the Harvard Ambulance Service.
Attempt to resolve personal or professional differences directly and in private. If differences cannot be resolved, they are to be brought to the attention of the Human Resources Assistant Director or Service Director. Interpersonal conflicts that escalate to the detriment of patient care, or the reputation and morale of the Service, will not be tolerated.
Recognize that the gaining and sharing of knowledge and skill form the basis of the Service’s success. All Members are expected to continue to learn, and to help others learn, regardless of Membership status, age, or experience.
Complete the requisite CORI Agreement form and submit to Human Resources once yearly.